Introduction
Díaz & Asociados | Attorneys at Law (“the Firm,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website at https://diazyasociados.legal/ or contact us through any of our communication channels.
By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
This policy applies to information collected through our website, email communications, WhatsApp contact links, Calendly scheduling links, and other digital channels through which you may reach our firm.
Information We May Collect
Information You Voluntarily Provide
When you contact us through any channel, we may receive the following information depending on what you choose to share:
- Full name
- Email address
- Phone number
- Country of residence or nationality
- Message content submitted through contact forms or email
- Details about your legal inquiry or consultation request
- Attachments or documents you choose to send
Technical and Analytics Data
When you visit our website, certain technical data may be collected automatically through analytics and performance tools. This may include:
- IP address (typically anonymized by analytics tools)
- Browser type and version
- Operating system and device type
- Pages visited and time spent on each page
- Referral source (for example, how you found our website)
- Country and region based on IP geolocation
- Click events on WhatsApp links, Calendly links, phone number links, and email links
- Pages visited before initiating contact
Important clarification: Our analytics tools track clicks on contact links to help us understand lead sources and website performance. We do not collect the content of WhatsApp conversations through analytics. We do not collect the content of Calendly meetings or scheduling details through analytics. Only the fact that a click occurred is recorded, not what was discussed.
How We Collect Information
We collect information through the following means:
- Contact forms: If you submit an inquiry through any form on this website, we receive the information you provide in the form fields.
- Email communications: When you email us at info@diazyasociados.legal or diazlegal@protonmail.com, we receive the content of your message and your email address.
- WhatsApp: If you click the WhatsApp link on our website to initiate a conversation, you are redirected to WhatsApp, which is operated by Meta Platforms. Any conversation that takes place is subject to WhatsApp’s and Meta’s own privacy policy.
- Calendly: If you click our scheduling link to book a consultation, you are redirected to Calendly. Calendly may collect your name, email, and scheduling preferences. Calendly’s own privacy policy applies to that interaction.
- Phone calls: If you call us by clicking a phone link, we do not automatically record calls unless we notify you otherwise. The call itself is not processed through our website analytics.
- Analytics and cookies: We use third-party analytics tools that may place cookies or similar technologies on your device to collect usage data as described in this policy.
How We Use Information
We may use the information we collect for the following purposes:
- Responding to your legal inquiries and consultation requests
- Scheduling and confirming consultations
- Providing legal services where an engagement is formally established
- Understanding which pages and content generate client inquiries
- Improving the performance, usability, and content of our website
- Analyzing website traffic sources and user behavior patterns
- Preventing fraud, abuse, or unauthorized access
- Complying with applicable legal and professional regulatory obligations
- Recordkeeping consistent with our professional and legal duties
Analytics and Tracking Tools
Our website uses the following analytics and tracking tools to measure performance, understand traffic sources, and improve the user experience:
Google Analytics 4 (GA4)
We use Google Analytics 4, provided by Google LLC, to collect data about website traffic, user behavior, and content performance. GA4 may collect anonymized IP addresses and usage patterns. Data collected is processed by Google in accordance with Google’s Privacy Policy and Terms of Service.
Google Tag Manager (GTM)
We use Google Tag Manager to deploy and manage analytics and tracking scripts on our website. GTM itself does not collect personal data but facilitates the deployment of tools that do. GTM enables us to track specific user interactions, including:
- Clicks on WhatsApp contact links
- Clicks on Calendly scheduling links
- Clicks on phone number links
- Clicks on email address links (including our secure email)
- Visits to key service pages such as immigration, corporate, and legal fees pages
These events are tracked to help us understand which channels visitors use to initiate contact and which pages generate the most lead activity. No conversation content is captured by these events.
Google Search Console
We use Google Search Console to monitor our website’s presence in Google Search results. This tool provides aggregate data about search queries, page impressions, click-through rates, and indexing status. Search Console does not track individual users on our website.
Bing Webmaster Tools and IndexNow
We use Bing Webmaster Tools to monitor our website’s visibility in Microsoft Bing search results. Our website also uses IndexNow, a protocol that notifies search engines when content is updated, allowing faster indexing. IndexNow does not collect personal data from website visitors.
Cookies and Similar Technologies
Our website may use cookies or similar technologies such as web beacons and tracking pixels for analytics, performance measurement, security, and user experience. Cookies are small text files stored on your device by your browser.
Cookies used on our website may include:
- Analytics cookies: Placed by Google Analytics to collect aggregate data about page visits, traffic sources, and user interactions.
- Performance cookies: Used to optimize page load speed and website performance.
- Security cookies: Used to maintain site integrity and prevent unauthorized access.
You can control or disable cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect the functionality of some features of this website. For more information about managing cookies, refer to your browser’s help documentation.
Third-Party Services
Our website integrates with or links to third-party services that have their own privacy policies and data practices. We are not responsible for the privacy practices of these third parties. We encourage you to review their policies directly.
- Google LLC: Provider of Google Analytics 4, Google Tag Manager, and Google Search Console. (Google Privacy Policy)
- Calendly LLC: Scheduling platform used for consultation bookings. (Calendly Privacy Policy)
- WhatsApp / Meta Platforms: Messaging platform used for client communications. (WhatsApp Privacy Policy)
- Proton AG (ProtonMail): Provider of privacy-focused email services for our secure email address. (Proton Privacy Policy)
- Social media platforms: We maintain profiles on Instagram, YouTube, LinkedIn, and Facebook. If you visit our profiles or interact with our content on these platforms, their respective privacy policies apply.
- Microsoft (Bing): Provider of Bing Webmaster Tools and the IndexNow protocol.
Legal Basis and Panama Data Protection
Panama has enacted a personal data protection framework through Law 81 of 2019 on Personal Data Protection and its implementing regulations. This law establishes principles for the collection, processing, storage, and transfer of personal data, including the rights of data subjects to access, correct, and request deletion of their information.
Where applicable, our collection and use of personal data is based on one or more of the following grounds:
- Your consent, whether express or implied through voluntary submission of your information
- The performance of or preparation for a legal services engagement
- Compliance with legal, professional, and regulatory obligations applicable to attorneys in Panama
- Our legitimate interests in operating a professional legal services website and responding to inquiries
This policy is provided for general transparency purposes and does not constitute legal advice. The specific legal basis applicable to any particular processing activity may vary based on the nature of the interaction and applicable law.
International Users
This website is accessible to users located outside Panama, including individuals in the United States, Canada, Europe, Latin America, and other regions. If you access our website from outside Panama, your information may be transmitted to and processed by servers or service providers located in other countries, including the United States, where data protection laws may differ from those in your jurisdiction.
Depending on your location and the nature of your interaction with us, additional privacy laws may apply, including but not limited to:
- The General Data Protection Regulation (GDPR) for users in the European Economic Area
- Applicable state or federal privacy laws for users in the United States
- Other national or regional data protection frameworks
We make reasonable efforts to handle all personal information with care and discretion regardless of the user’s location.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, which may include:
- Responding to your initial inquiry or consultation request
- Providing legal services where a formal engagement is established
- Compliance with legal, professional, and regulatory recordkeeping obligations
- Legitimate business purposes such as conflict-of-interest checks and professional responsibility compliance
Analytics data collected through third-party tools such as Google Analytics is subject to the data retention settings configured within those platforms and their respective policies.
Confidentiality and Legal Services
Contacting Díaz & Asociados through this website, WhatsApp, email, Calendly, or any other channel does not automatically establish an attorney-client relationship. An attorney-client relationship is only formed upon a formal, written engagement agreement between you and the Firm.
However, we handle all legal inquiries with the utmost professional discretion. Information shared during an initial inquiry is treated with care, even in the absence of a formal engagement. Our attorneys are bound by professional ethics and confidentiality obligations applicable under Panamanian bar rules.
We encourage you not to share highly sensitive personal or confidential information through unsecured channels before an attorney-client relationship is established.
Legal Identity and Brand Disclosure
Díaz & Asociados is a commercial brand used for the promotion and coordination of legal, corporate, immigration, real estate, and related professional services in Panama.
Legal services are rendered by Julio Enrique Díaz Escalante, a Panamanian attorney-at-law, and, where applicable, by affiliated licensed attorneys or professional partners depending on the nature of each matter.
The use of the name Díaz & Asociados as a commercial brand does not imply that legal services are provided through a corporation, sociedad anónima, or other mercantile entity. Díaz & Asociados is used to identify the professional practice, website, communications, and service coordination platform.
Secure Email
For inquiries where you prefer additional privacy, you may contact us through our secure email address:
This address is hosted through Proton Mail, a service designed with privacy and security in mind. Please note that the level of encryption and privacy protection for any email communication depends not only on our provider but also on the email provider and settings used by the sender. We offer this address as a privacy-focused contact option, but we cannot guarantee end-to-end encryption in every scenario.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction or update of inaccurate information
- Request deletion of your personal information, subject to legal and professional retention obligations
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information in the Contact section below. We will respond within a reasonable timeframe and in accordance with applicable law. Please note that some requests may be subject to limitations based on our legal, professional, or regulatory obligations as a law firm.
Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. These measures include the use of secure hosting environments, encrypted communication options, and access controls within our organization.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to exercise care when sharing sensitive information online.
Links to Other Websites
Our website may contain links to third-party websites, including legal directories, partner organizations, and social media platforms. These links are provided for your convenience and reference. We are not responsible for the content, privacy practices, or data handling of any third-party websites. We encourage you to review the privacy policies of any website you visit through a link from our site.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the tools and services we use. When we make material changes, we will update the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes your acceptance of the updated policy.
Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Díaz & Asociados | Attorneys at Law
Avenida Ricardo Arias, Calle 52, PH Mónica, 1st Floor, Local 2
Banking Area, Panama City, Republic of Panama
Email: info@diazyasociados.legal
Secure Email: diazlegal@protonmail.com
Phone: +507 235-8690
WhatsApp: +507 6400-9823
Last updated: July 2026